Here’s everything you need to know
Login to your dashboard to view your information, contract, brief and meeting notes. Any other important information will be stored here as well. Larger project files will be sent via FTP.View Dashboard
All the Steps
The Development Process
Got a question?
We’re available Monday – Friday, 9am to 5pm.
After you complete payment, the project files are all yours. These files would include PowerPoint, Keynote, Illustrator, Photoshop or Word formats. You are free to do with them what you wish.
In most cases, we transfer files using an FTP service called WeTransfer. Files shared this way have to be downloaded within seven days before being deleted from WeTransfer’s servers. We also keep client project files for up to one year before deleting.
This is a collection of images and inspiration gathered from as many places as we can find. This helps us to communicate the intended aesthetic and ensures that we’re all on the same page as we develop the look of your project.
After the third revision, we will begin billing per revision. If you require more than three revisions, it means that the initial information gathered through our communication with you and our independent research is flawed. To keep the project efficient, on time and on budget requires that we maintain a firm grasp of what is required of us. Only when the information is solidified will we proceed to further alter the creative.
We provide a quick email update at the end of each working day that summarises how your project is coming along.